jb888 Terms & Conditions — Please Read Before Playing

1. Introduction and Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User") and jb888 ("we", "us", "the Platform") governing your access to and use of the jb888 website, mobile interface, and all services provided therein. By completing the registration process, making a deposit, or placing a wager on jb888, you acknowledge that you have read these Terms in full, that you understand them, and that you agree to be bound by them. If you do not agree with any part of these Terms, you must not use the jb888 platform.

jb888 reserves the right to amend these Terms at any time. Where material changes are made, jb888 will notify registered players via email or in-platform notification. Continued use of the platform after notification of changes constitutes acceptance of the revised Terms. Players are encouraged to review these Terms periodically.

2. Eligibility and Registration

To register and use jb888, you must satisfy all of the following eligibility criteria at the time of registration and at all times during use of the platform:

• You are at least 21 years of age. jb888 enforces a strict 21+ policy and will verify age documents at the point of registration or before your first withdrawal.
• You are registering in your own name and for your own personal use. Registration on behalf of a third party is not permitted under any circumstances.
• You have not previously had a jb888 account closed for violation of these Terms. Former players whose accounts were closed for misconduct are permanently ineligible to re-register.
• You provide accurate, complete, and current information during registration and keep that information up to date. Providing false information, including a false name or date of birth, constitutes a material breach of these Terms.

3. Account Security and Responsibility

You are solely responsible for maintaining the confidentiality of your jb888 account credentials. The following obligations apply to all account holders:

• You must not share your username or password with any other person. jb888 will not be liable for losses resulting from unauthorised access to your account if you have shared your credentials, whether intentionally or negligently.
• You must notify jb888 support immediately if you become aware or suspect that your account has been accessed by an unauthorised party. Contact the support team via in-platform live chat, available 24 hours a day, 7 days a week.
• jb888 recommends enabling two-factor authentication (2FA) on your account to provide an additional layer of security beyond your password. 2FA can be enabled from the account security settings after login.
• All activity conducted through your account while your credentials are used is your responsibility, regardless of whether you authorised that activity. jb888 treats all account actions as having been made by the account holder unless fraud is demonstrated.

4. Deposits

The following terms apply to all deposits made on jb888:

• The minimum deposit amount is ৳200 per transaction. There is no maximum single deposit limit imposed by jb888, although your mobile wallet or bank may have their own transfer limits.
• Accepted deposit methods include bKash, Nagad, Rocket, Upay, Visa, and Mastercard. All transactions are processed in BDT. jb888 does not accept deposits in foreign currencies or via cryptocurrency.
• Deposits must be made from a payment account held in your own name. jb888 does not accept third-party deposits. If a deposit is received from a payment account not registered to the account holder, jb888 reserves the right to suspend the account pending investigation.
• jb888 is not responsible for delays in deposit processing caused by the player's mobile wallet provider or bank. If a deposit does not appear in your jb888 balance within 30 minutes of the transaction, contact jb888 support with your transaction reference number.

5. Withdrawals

The following terms govern all withdrawal requests made on jb888:

• The minimum withdrawal amount is ৳500 per transaction. Withdrawals are processed to the same payment method used for the most recent deposit where technically possible. If that method is unavailable, jb888 will contact the player to arrange an alternative.
• KYC verification — submission and approval of a valid national identity document — must be completed before the first withdrawal is processed. Identity documents are verified against the name and date of birth provided at registration. Documents must be clear, legible, and unexpired.
• jb888 targets processing verified withdrawal requests within 24 hours. Processing times may be longer during periods of high volume or where additional identity checks are required. jb888 is not responsible for delays caused by the player's mobile wallet or bank once the withdrawal has been dispatched from the platform.
• jb888 reserves the right to request additional supporting documents before processing any withdrawal if there is reasonable cause to suspect fraud, money laundering, or a breach of these Terms. Withdrawal requests may be suspended pending investigation in such circumstances.

6. Bonuses and Promotions

The following general terms apply to all bonuses and promotions offered by jb888. Specific bonus offers may carry additional terms that are published on the relevant promotion page and take precedence over these general terms in the event of conflict:

• All bonuses are subject to wagering requirements (rollover). Unless stated otherwise on the specific promotion page, all bonuses carry a 30x wagering requirement applied to the bonus amount. Wagering requirements must be met within 30 days of the bonus being credited, after which any unmet wagering requirement will expire and the associated bonus funds will be removed from the account.
• Bonuses credited to your jb888 account may not be transferred, exchanged for cash, or assigned to another player. Bonus funds are account-specific and are forfeited upon account closure, whether voluntary or due to a breach of these Terms.
• jb888 reserves the right to modify, suspend, or cancel any promotion at any time without prior notice. If a promotion is cancelled before a player has been able to claim the offer, jb888 will not be liable for any perceived loss arising from the cancellation.

7. Prohibited Activities

The following activities are strictly prohibited on jb888 and will result in immediate account suspension, permanent ban, and forfeiture of all balances and winnings:

• Using automated software, bots, scripts, or any other non-human means to place bets, navigate the platform, or interact with games.
• Colluding with other players to manipulate game outcomes, share information in live dealer games, or engage in any form of coordinated betting strategy designed to exploit the platform.
• Exploiting any software error, fault, or vulnerability on the jb888 platform. Any winnings derived from a software fault are void and will be removed from the account. Players who identify bugs are encouraged to report them to the support team rather than exploiting them.
• Engaging in any activity that constitutes money laundering, fraud, or any other financial crime. jb888 complies with applicable anti-money laundering obligations and will report suspicious activity to the relevant authorities.

8. Intellectual Property

All content on the jb888 platform — including but not limited to text, graphics, logos, icons, game interfaces, software, and design elements — is the property of jb888 or its licensed content providers and is protected by applicable intellectual property law. The following restrictions apply:

• You may not copy, reproduce, distribute, modify, create derivative works from, or publicly display any jb888 platform content without prior written permission from jb888.
• The jb888 brand name, logo, and associated marks are trademarks of jb888. Unauthorised use of jb888 trademarks — including in domain names, social media handles, or promotional materials — is prohibited.
• Game content — including slot titles, live casino streams, and crash game interfaces — is provided under licence from third-party game studios including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, and others. Player access to this content is granted solely for personal entertainment use on the jb888 platform.

9. Limitation of Liability

To the maximum extent permitted by applicable law, jb888 limits its liability as follows:

• jb888 is not liable for any loss of winnings, loss of opportunity, loss of data, or any indirect or consequential loss arising from your use of the platform, including losses arising from technical failures, service interruptions, or connectivity issues outside jb888's direct control.
• jb888 does not guarantee that the platform will be available without interruption at all times. Scheduled maintenance, emergency patches, and events outside jb888's control (including but not limited to internet infrastructure failures and force majeure events) may cause temporary unavailability.
• Where jb888 is found to be liable for a specific loss under applicable law, jb888's total liability to you in respect of that loss shall not exceed the net deposits made by you to jb888 in the 30 days preceding the event giving rise to the claim.

10. Account Suspension and Closure

jb888 reserves the right to suspend or permanently close any player account under the following circumstances:

• Breach of any provision of these Terms, including but not limited to providing false registration information, operating multiple accounts, engaging in prohibited activities, or failing to comply with KYC verification requirements.
• Reasonable suspicion of fraud, money laundering, or any other criminal activity associated with the account. jb888 reserves the right to withhold account balances pending investigation and to report the matter to relevant law enforcement authorities.
• At the player's own request. Players wishing to close their account voluntarily may contact jb888 support via live chat. Self-exclusion closure requests are processed within 24 hours. Any remaining balance will be returned to the player's registered payment method after KYC verification is confirmed, provided there are no outstanding wagering requirements.

11. Governing Law and Disputes

These Terms are governed by and construed in accordance with applicable law. Any dispute arising from or in connection with these Terms or your use of jb888 shall first be referred to the jb888 support team for resolution. jb888 aims to resolve all player disputes within 14 business days of the complaint being received. If a dispute cannot be resolved through the internal support process, the matter may be escalated through written communication to the jb888 compliance team at [email protected] (plain text only — not a clickable link). jb888 will acknowledge escalated complaints within 5 business days and provide a final determination within 28 business days of escalation.

12. Privacy and Data Protection

jb888 collects, stores, and processes personal data in accordance with its Privacy Policy. By registering an account you consent to the collection and use of your personal data as described in the Privacy Policy. jb888 uses SSL encryption to protect all data in transit between your device and the platform. Personal data is not sold to third parties. For full details of how jb888 handles your personal information, please review the Privacy Policy, accessible via the footer of every page on this site.

13. Responsible Gaming Commitment

jb888 is committed to providing a safe and responsible gaming environment. The platform enforces a strict 21+ age restriction and provides all registered players with access to deposit limits, loss limits, session time reminders, cooling-off periods, and self-exclusion tools at no cost. If you are concerned that your gambling habits are becoming problematic, contact the jb888 support team immediately via live chat. jb888 also recommends consulting an independent responsible gambling advisory service. More information is available on the jb888 Responsible Gaming page, accessible via the site footer.